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Shipping and delivery
If you place your order between Monday and Friday, the package will be delivered in Italy within 3-5 business days.Orders placed on Saturday, Sunday, or public holidays will be processed and shipped the following business day, provided they were not paid for using bank transfer as the payment method, which requires a few days of processing to be accounted for and visible.
If you place your order between Monday and Friday, the package will be delivered in Italy within 3-5 business days.Orders placed on Saturday, Sunday, or public holidays will be processed and shipped the following business day, provided they were not paid for using bank transfer as the payment method, which requires a few days of processing to be accounted for and visible.
Shipping costs:
ITALY: free for orders of €200.00 or more.Otherwise, the fee is €15.00
EUROPE: free for orders of €500.00 or more.Otherwise, the fee is €30.00
NON-EUROPE: free for orders of €700.00 or more.Otherwise, the fee is €50.00
Our shipments are always entrusted to the best couriers.
Every delivery contains:
Every delivery contains:
- the ordered product(s)
- any informational and marketing material
- any gadgets
Upon receipt of the goods at your address, we ask you to verify the integrity of the package at the time of delivery by the courier. In case of anomalies, you must have them noted by the courier and refuse the delivery, subject to mandatory notification to Zoraido, including by contacting customer service via email at info@zoraido.com.
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Purchases on the zoraido.com website are subject to the regulations of the Consumer Code, Legislative Decree 21/2014.
Art. 63 Transfer of risk - Consumer Code
In contracts that impose on the trader the obligation to arrange for the shipment of the goods, the risk of loss or damage to the goods, for causes not attributable to the seller, is transferred to the consumer only when the latter, or a third party designated by him and other than the carrier, physically takes possession of the goods.
However, the risk is transferred to the consumer already at the moment of delivery of the goods to the carrier if the latter has been chosen by the consumer and such choice has not been proposed by the trader, without prejudice to the rights of the consumer against the carrier.